MDF® Instruments will not be responsible for shipping costs to replace any item in another location or country other than the original location. MDF® Instruments will not be responsible to replace any item using a third party shipping company to import into a country that does not have a distribution center containing that item. We have official MDF® Instruments distributors in over 80 countries.įor all orders, if shipping country is different than the distribution center of the product, any replacement or parts shipments will be sent within the country of the distribution center. We have distribution centers in the USA, European Union, China and Japan. If you have moved to another address or country other than the original shipping location, we will do our best to send Free-Parts-For-Life™ and Lifetime Warranty™ shipments from a designated distribution center or distributor. Learn Moreįree-Parts-For-Life™ and Lifetime Warranty™ shipments will be sent to the shipping address on the original order or location of purchase. Because of our relentless pursuit of quality, we are able to offer unrivaled warranties. Our quality and your satisfaction are important to us. MDF Instruments Stethoscope Lifetime Warranty Free-Parts-For-Life shipments will be sent to the shipping address on the original order or location of purchase. Yes, our Free-Parts-For-Life Program for MDF Instruments Stethoscopes (including eartips) is really free. Stethoscopes with engraving are not eligible for return. We give you 90 days to try our products, and if you don't love your MDF Instruments product, simply initiate a return by contacting us here. Shipments to Alaska and Hawaii do not qualify for our free shipping offer. Please allow 1-3 business days more for orders that include customized engraving. Orders will be processed in 48 hours (excluding weekends and holidays). Free Ground Shipping on Orders over $49.99
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